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Owner FAQs

Answers to your common questions

  • Property owners are not universally required to accept Housing Choice Voucher (Section 8) applicants, but local and state laws vary significantly. Some jurisdictions mandate acceptance based on source of income protections. We strongly recommend reviewing the regulations specific to your area — and we are happy to help you navigate those requirements as part of our commitment to keeping your investment compliant and protected.
  • Yes, REMAX Real Estate Results is a fully licensed property management company. We operate in accordance with all applicable state and local regulations, giving you confidence that your property is managed by qualified professionals who are held to the highest industry standards.
  • Yes. We understand that urgent situations do not follow a 9-to-5 schedule. An emergency contact is available for time-sensitive issues, ensuring your property and tenants are never left without support. Routine inquiries are handled promptly during normal business hours.
  • Yes. We offer direct deposit for all owner disbursements, so your rental income reaches you quickly, accurately, and without the hassle of waiting on a check. Transparency and timely payments are a cornerstone of how we manage your financial relationship with us.
  • Absolutely. You have full visibility into the lease agreement before it is executed. As your dedicated property manager, we handle the lease signing on your behalf under the authority granted through your Property Management Agreement — keeping the process efficient while ensuring you remain informed every step of the way.
  • Yes. As part of the REMAX network, we have access to full real estate sales services. Whether you are looking to grow your portfolio, sell an existing property, or explore investment opportunities, our team can connect you with the right resources and expertise.
  • Owner disbursements are processed on a consistent monthly schedule, typically via direct deposit, after rent has been collected and any approved expenses have been reconciled. You will receive a detailed statement alongside each disbursement so you always know exactly where your money stands.
  • We provide residents with multiple convenient payment options, including online payments through a secure portal, to maximize on-time collection rates. Late payments are addressed promptly and in accordance with the terms of the lease, protecting your income and your investment.
  • Standard lease terms are typically 12 months, which aligns with market norms and provides stability for both owners and residents. Shorter or longer terms may be available depending on property type, market conditions, and your preferences as the owner — we will always recommend what best serves your investment goals.
  • Security deposit amounts are set in accordance with local legal limits and current market conditions. The specific amount is determined based on factors such as the monthly rent and applicable state law. Our goal is to establish a deposit that meaningfully protects your property while remaining competitive in the rental market.
  • In most cases, we can begin managing your property very quickly once the Property Management Agreement is signed and any necessary onboarding steps are completed. We work efficiently to get your property rent-ready and generating income without unnecessary delays.
  • We manage a broad range of residential and commercial property types, including single-family homes, multi-family units, condominiums, and commercial spaces. No matter the property, we bring the same level of professionalism, care, and results-driven management to every door we oversee.
  • Owners receive regular financial statements that clearly detail rent collected, expenses paid, maintenance activity, and overall property performance. Reports are typically delivered on a monthly basis, with additional reporting available upon request. We believe transparent communication is the foundation of a strong owner relationship.
  • Security deposits are held in a dedicated trust account, completely separate from our operating funds, as required by state law. This ensures your residents' deposits are properly safeguarded and that all disbursements at move-out are handled in full compliance with applicable security deposit disposition regulations.